Billing & Subscription
The Billing & Subscription settings allow administrators to manage the financial aspects of their CVD Portal usage. Ensuring uninterrupted access to the portal is crucial for maintaining your Coordinated Vulnerability Disclosure (CVD) program and remaining compliant with the ongoing obligations of the Cyber Resilience Act (CRA).
Only admins can open Billing. On this page you see your current plan and can upgrade it. You manage your subscription, your payment method and your invoices in the Stripe customer portal, which opens from this page. The page does not show usage metrics.
What happens when a trial ends
A trial needs no cancellation. No card is held during a trial, so nothing bills automatically and the account moves to the Free plan on the end date.
Administrators receive two emails. The first arrives three days before the end date and names the date. The second arrives after the end date and lists what changed.
| Item | During the trial | On the Free plan |
|---|---|---|
| Product assessments | 3 | 0 |
| Team seats | 5 | 1 |
| Vulnerability disclosure portal | Included | Included, at no cost |
| Report intake and tracking | Included | Included, at no cost |
Both emails go to users with the Administrator role. Members and auditors cannot change a plan, so they are not notified.
What happens when a paid subscription is cancelled
Administrators receive one email that names the cancelled tier and lists the same changes. Stripe sends the payment receipt separately.
Your data after a downgrade
Nothing is deleted when a trial ends or a subscription is cancelled. Every assessment, document and report is preserved and unlocks again when you subscribe. You can also download the all-products HTML archive, so work built during a trial is never locked in.
An account becomes eligible for deletion only after 90 days of inactivity. We then give 30 days of written notice before anything is removed.