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How do I invite my triage team?

Open Settings, then Team, and select Invite Member. Enter a colleague's email and choose a role. Admin has full write access. Member can read and triage reports. Auditor is read only and has an access expiry date. Team members are a Pro feature, so on the Free plan the account owner works the inbox alone.

Key takeaways​

  • Invites are sent from Settings, then Team.
  • ADMIN can change data. MEMBER can read but not write.
  • Team members are a Pro feature.
  • Route new submission alerts to a monitored destination so the acknowledgment SLA does not breach.
Silent walkthrough. Follow the numbered steps below for the full text.

Steps​

  1. Open Settings, then the Team tab.
  2. Select Invite Member.
  3. Enter the colleague's email address.
  4. Choose Admin (Full Control) for write access, Member (Read & Triage) to triage reports (status, severity, category, CVSS, internal notes and affected components), or Auditor (Read-only, time-limited) for read-only access that expires on a date you set.
  5. Send the invite. The colleague accepts through the emailed link.
  6. If the Team page says the email was not delivered, select Copy invite link and send the link to the colleague through a different channel. The invitation stays pending. See Team roles for details.

Last updated 21 October 2026.