How do I run a client's product compliance?
From the Partner Console Clients list, open a client to work inside their workspace, and use the cross-client Review queue to see every sign-off, document, or request outstanding across your clients. Work on a client's tenant is the consultancy view of the same setup, product, and triage procedures a manufacturer runs.
Key takeaways
- Each client row in the console drills into that client's workspace.
- Inside a client, you run the same classification, Annex I, and triage procedures a manufacturer would.
- The Review queue gathers outstanding items across every client you can reach.
- Billing and seats are managed per client from the console.
Partner manual
Use the partner product compliance manual for detailed steps, current screenshots, common problems, and completion checks. Find the full set under Partner manuals.
Steps
- Open the Partner Console, then Clients.
- Select a client to open their workspace.
- Run classification, Annex I self-assessment, and triage inside the client tenant.
- Open the Review queue to see outstanding sign-offs, documents, and requests across all clients.
- Clear each item, or return to a client workspace to complete it.
Related
- Full procedure: SOP-03, Onboarding a Client and Running Their CRA Compliance
- Related: How do I onboard a client as a partner?
Last updated 17 September 2026.